Support
We’re Here to Help
Technology doesn’t stop needing attention after a project goes live.
Agrta Technologies provides ongoing technical support, maintenance, troubleshooting, updates, and assistance to help keep your website, software, systems, and digital services working reliably.
Whether you need help with an existing project or ongoing support for a solution we’ve built, we’re here to help.
What We Can Support
Websites & Web Applications
Support for websites and web applications, including:
- Website updates and content changes
- Bug fixes and troubleshooting
- Performance and technical issues
- Security-related maintenance
- Website configuration
- Hosting and deployment assistance
Business Software & CRM
We can provide technical assistance for business software and custom systems, including:
- CRM systems
- Business dashboards
- Custom PHP applications
- Database-related issues
- User access and permissions
- Feature updates and improvements
Servers & Infrastructure
Technical support for infrastructure and deployment requirements, including:
- Server configuration
- Website and application deployment
- Domain and DNS assistance
- SSL configuration
- Hosting-related troubleshooting
- Security and access configuration
Automation & Integrations
Support for connected business systems and automation, including:
- APIs and integrations
- Payment integrations
- WhatsApp and messaging automation
- Business workflow automation
- Third-party service integrations
- Troubleshooting automated processes
Email & Business Communication
Assistance with professional business email and related technical requirements, including:
- Domain-based business email
- Email configuration
- Account setup
- DNS and email-related configuration
- Troubleshooting common email issues
Support After Launch
Projects built by Agrta Technologies may include an initial period of support after launch, depending on the applicable project agreement.
Where included, this support is intended to help resolve issues related to the delivered project and assist with the transition into normal operation.
Additional maintenance, development, feature changes, or ongoing technical support may be provided under a separate support arrangement.
Need Help With an Existing Project?
If Agrta Technologies has built or manages a website, application, software system, infrastructure, or other solution for your business, you can contact us for assistance.
Please include as much relevant information as possible when contacting support, such as:
- Your name or company name
- The project or system you need help with
- A description of the issue
- Screenshots or error messages, if applicable
- Any relevant steps that reproduce the problem
This helps us understand the issue and respond more efficiently.
Client Portal
Clients with portal access can use the Client Portal to view project information, track progress, communicate about projects, and access available project resources.
Start a New Project
If you are looking for a new website, software system, automation solution, infrastructure setup, or another technology project, our team can help you explore the right approach.
Contact Support
For support inquiries, project assistance, or technical questions:
Email: [email protected]
We recommend using your business email address and including relevant project details whenever possible.
